Final solutions in stead of constant fire-fighting

Problem solving

An efficient problem-solving organization is: one of the basic pillars of a successful lean company. Identifying the causes of the problem, in stead of „symptomatic” treatment.

The efficient prolem solving organisation


The efficient application of lean means changes in the processes: in material and information flow along the supply chain, in the habitual design, organization, control processes of the production process, in the habits of material handling and product change, in the systems of the service processes.

The result of the Kaizen events, the success of sustaining the results achieved with the introduction of lean, depends to a large extent on the problem-solving ability, culture of the organization.


Aim of the problem solving training:

  • Familiarization with, acquisition and practice of efficient problem-solving methods
  • Solution of concrete organizational problems
  • The integration of a structured, uniform methodology into everyday operation in stead of the often characteristic „fire-fighting” activities


Most important tools:

  • 4M method
  • 8D problem solving
  • Patero analyses
  • Fishbone (Ishikawa) diagram
  • 5 why's
  • Rules of brainstorming
  • Feasibility criteria
  • Solution action plans
  • Follow-up, control


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Special projects
Corvinus University
Publishing Lean Thinking
Process and organizational cultur assessment
E-Con Solutions
Folyamatfejlesztő és Tanácsadó Kft.

1119 Budapest, Bornemissza tér 12.
Tel.: +36 1 246-7193
Fax: +36 1 700-2599
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